July 25, 2003,
– Filed under:
Management & Workplace Culture
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results by Jack Mitchell, Hyperion Books, 260 Pages, $19. 95 Hardcover, June 2003, ISBN 1401300340
Jack Mitchell is the CEO of Mitchells/Richards, an extremely successful clothing store in Connecticut, whose two locations are doing over $65 million in yearly sales. To thrive in an area just a nine-iron away from Manhattan requires something special, and Jack Mitchell tells us exactly how they do it in this fun read.