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Excerpts Rss


It can be hard to know if a book is right for you until you actually start reading it. So, we get excerpts from recent business books so you can take a peek inside.




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Who Are "They" Anyway - Part XIV

By Dylan Schleicher, published August 4, 2004, at 6:49 PM – Filed under: Management & Workplace Culture

When I reached the top       the elevator doors opened,             and a crowd of suits             was standing there. The meeting had just adjourned       and everyone was gathered             waiting for the elevator. Excuse me, are you the people in charge?

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Who Are "They" Anyway - Part XIII

By Dylan Schleicher, published August 4, 2004, at 5:14 PM – Filed under: Management & Workplace Culture

Ill tell them,       I replied. Thank you for your directions . But I dont think he heard me.

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Who Are "They" Anyway - Part XII

By Dylan Schleicher, published August 4, 2004, at 4:42 PM – Filed under: Management & Workplace Culture

“Excuse me, sir, I’m looking for ‘them’ -- do you know where they are? ” “Of course I do -- everyone knows where they are,”       he frowned at me       as he set his briefcase down. “They’re in the Board Room, up there on the 47th floor.

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Who Are "They" Anyway - Part XI

By Dylan Schleicher, published August 4, 2004, at 2:41 PM – Filed under: Management & Workplace Culture

So downtown I went,       reasonably certain       that they would be there. Which building? I wondered       when I arrived, looking up at       all the skyscrapers so tall --             all looking alike.

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Who Are "They" Anyway - Part X

By Dylan Schleicher, published August 3, 2004, at 6:37 PM – Filed under: Management & Workplace Culture

So upstairs I went,       hopeful that they       would be there. I asked the receptionist, Are they in? I need to see them.

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Who Are "They" Anyway - Part IX

By Dylan Schleicher, published August 3, 2004, at 4:37 PM – Filed under: Management & Workplace Culture

My boss leaned back       in her chair             as she said, Dont I wish! If I were one of them, things would be a lot different around here. But they havent seen fit to include me in their group.

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Who Are "They" Anyway - Part VIII

By Dylan Schleicher, published August 3, 2004, at 3:36 PM – Filed under: Management & Workplace Culture

So I went to ask my boss. Her door was open,       so I walked right in. She looked up from the paperwork       on her desk.

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Who Are "They" Anyway - Part VII

By Dylan Schleicher, published August 3, 2004, at 1:35 PM – Filed under: Management & Workplace Culture

I took my troubles to my teammates,       but they offered little in the way of help One said, I dont know. Read the manual they gave you. Another replied, Dont ask me, that new stuff was their idea, not mine.

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Who Are "They" Anyway - Part VI

By Dylan Schleicher, published August 2, 2004, at 7:33 PM – Filed under: Management & Workplace Culture

Why, just recently, I encountered a problem with this new technology were supposed to be implementing. I followed the procedures,       did what Id learned       in the training,             but the problem persisted.

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Who Are "They" Anyway - Part V

By Dylan Schleicher, published August 2, 2004, at 4:32 PM – Filed under: Management & Workplace Culture

Now, dont get me wrong       I like my job. And the organizations       not bad,             as organizations go. I like the people here,       some are really great, and the members of my team,       well, we get along OK.

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Who Are "They" Anyway - Part IV

By Dylan Schleicher, published August 2, 2004, at 3:32 PM – Filed under: Management & Workplace Culture

Theyre in charge of everything,       but they dont tell us anything. They make the rules and policies       by which we must work,             but those rules and policies                   often get in the way of our work. They tell us       we need to embrace change,             but they dont change themselves.

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Who Are "They" Anyway - Part III

By Dylan Schleicher, published August 2, 2004, at 2:30 PM – Filed under: Management & Workplace Culture

Im sure youve heard it, too:       They dont care about quality and service,             its all about numbers and the bottom line.       Theyre never around when you need them,             you know.       They cant decide what they want us to do.