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December 16, 2004

Excerpts: Foreword to The Daily Drucker

By: Dylan Schleicher @ 3:47 PM – Filed under: Management & Workplace Culture

The Daily Drucker
The Daily Drucker: 366 Days Of Insight And Motivation For Getting The Right Things Done
by Peter Drucker with Joseph Maciariello
HarperBusiness - October 2004
448 Pages - ISBN 0060742445

Foreword


In December of 1994, I pulled up to Peter Druckers house in my rental car. I rechecked the address because the house just didnt seem big enough. It was a nice house in a neighborhood near the Claremont Colleges, bordered tightly by similar suburban houses, with two small Toyotas parked in the drive. It would have been a perfect, modestly proportioned home for a professor from the local college. But I wasnt looking for a professor from the local college; I was looking for Peter Druckerthe leading founder of the field of management, the most influential management thinker in the second half of the twentieth century, the founding father of the Peter F. Drucker Graduate School of Management.
But the address matched, so I ambled up to the front door and rang the bell. I waited. Nothing happened. So, I rang again. Okay, okay, Im coming, I heard a voice from inside the house. Im not so fast anymore. The voice sounded cranky, and I expected a curmudgeon to open the door, but instead found myself greeted with a gracious smile that made me feel that my host was really happy to see me, even though wed never met. Mr. Collins. So very pleased to meet you, said Drucker, with a handshake that warmly invited me across the threshold. Please come inside.
We settled in the living room, with Drucker asking questions from his favorite wicker chair, probing, pushing, challenging. He gave freely of his wisdom, asking nothing in return. He simply wanted to contribute to my development at what was then a pivotal stage of my career; I was only thirtysix years of age with no significant reputation. His generosity of spirit explains much of Druckers immense influence. I reflected back on his work, The Effective Executive, and his admonition to replace the quest for success with the quest for contribution. The critical question is not, How can I achieve? but What can I contribute?
Druckers primary contribution is not a single idea, but rather an entire body of work that has one gigantic advantage: nearly all of it is essentially right. Drucker has an uncanny ability to develop insights about the workings of the social world, and to later be proved right by history. His first book, The End of Economic Man, published in 1939, sought to explain the origins of totalitarianism; after the fall of France in 1940, Winston Churchill made it a required part of the book kit issued to every graduate of the British Officers Candidate School. His 1946 book The Concept of the Corporation analyzed the technocratic corporation, based upon an in-depth look at General Motors. It so rattled senior management in its accurate foreshadowing of future challenges to the corporate state that it was essentially banned at GM during the Sloan era. Druckers 1964 book was so far ahead of its time in laying out the principles of corporate strategy that his publisher convinced him to abandon the title Business Strategies in favor of Managing for Results, because the term strategy was utterly foreign to the language of business.
There are two ways to change the world: with the pen (the use of ideas) and with the sword (the use of power). Drucker chooses the pen, and has rewired the brains of thousands who carry the sword. When in 1956 David Packard sat down to type out the objectives for the Hewlett-Packard Company, hed been shaped by Druckers writings, and very likely used The Practice of Managementwhich still stands as perhaps the most important management book ever writtenas his guide. In our research for the book Built to Last, Jerry Porras and I came across a number of great companies whose leaders had been shaped by Druckers writings, including Merck, Procter & Gamble, Ford, General Electric, and Motorola. Multiply this impact across thousands of organizations of all typesfrom police departments to symphony orchestras to government agencies and business corporations and it is hard to escape the conclusion that Drucker is one of the most influential individuals of the twentieth century.
At one point during my day with Drucker, I asked, Which of your twenty-six books are you most proud of?
The next one, snapped Drucker.
He was eighty-five years young at the time, cranking at a pace of nearly a book a year, plus significant articles. Over the next nine years, he added another eight books to the count and continues at age ninety-four to produce work highly relevant to the challenges of the twenty-first century. For Drucker, writing is a compulsiona form of productive neurosis, which explains his grand output. I started in journalism, he explained in response to the question of how he manages to write so much, so fast. I had to write fast to make deadline. I was trained to be prolific. I do not know precisely how many pages Drucker has written so far in his career, but his books alone almost certainly exceed 10,000 pages. Drucker occupies a rare quadrant of genius, being both highly prolific and remarkably insightful.
Druckers genius shines best in the short paragraph or single sentence that cuts through the clutter and messiness of a complex world and exposes a truth. Like a Zen poet, Drucker packs universal truth into just a few words; we can return to his teachings repeatedly, each time with a deeper level of understanding. This wonderful collection presents these pearls of insight in one place, where you can reflect upon them one at a time, without having to read all 10,000 pages. Professor Maciariello has masterfully culled the very best of Drucker and deserves our appreciation for this significant service.
Drucker likes to tell the story of a Greek sculptor from 500 BCE who was commissioned by the city of Athens to construct a set of statues to ring the top of a building. (Entitled Pursuing Perfection, you may find this story on October 1.) The sculptor toiled for months longer than expected, making the backs of the statues as beautiful as the fronts. The city commissioners, angered by his extra work, asked: Why did you make the backs of the statues as beautiful as the front? No one will ever see the backs!
Ah, but the Gods can see them, replied the sculptor.
This book is like getting all the fronts of the statues assembled in one place for us to enjoy. But what makes the fronts so beautiful is all the thinkingand work that went into the entire statuework you and I can never see, but without which the work would lack integrity. We know we can trust these wonderful gems because Druckers entire body of work, the hundreds of thousands of hours of thinking and reflection by one of the piercing intellects of the modern age, stands behind this carefully selected set of words.
At the end of my day with Drucker in 1994, we pulled up to his home after a meal at his favorite local restaurant. How can I thank you, how can I repay you? I asked, knowing that the value of a day with Drucker was incalculable.
You have already repaid me, said Drucker. I have learned much from our conversation today. Thats when I realized that what ultimately sets Peter Drucker apart is that he does not see himself as a guru; he remains a student. Most management gurus are driven to say something; Drucker is driven to learn something. Druckers work is interestinghe is interesting because, to borrow a phrase from the late John Gardner, he remains relentlessly interested.
Just go out and make yourself useful, he finished. Then, without another word, he got out of the car and walked into his modest home, presumably back to his typewriter, to continue carving the fronts and backs of beautiful statues of great ideas.
Jim Collins
Boulder, Colorado
August 3, 2004

About Dylan Schleicher


Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.