April 8, 2010
Jack Covert Selects: Jack Covert Selects - Appetite for America
An Englishman who came to America in the 1850s, he built a family and a career and then, in his early forties, started a revolutionary business feeding train passengers in the Wild West along the Santa Fe railroad. While he died famous and wealthy, he was also a curiosity—a man out of time—because at the height of the Gilded Age, he became something much better understood today: the founding father of the American service industry.The book not only retells the tale of creating and sustaining the first true restaurant chain, but also the history of the railroads, the migration of people during the Depression and Dust Bowl, and the true Wild West. Learning from the experience of others is always the best way to learn, I find. Like Rockefeller and Kroc, Fred Harvey was in the right place at the right time to establish that which the American people needed most. Harvey identified this need and capitalized on that situation. It’s not only a fascinating and engrossing history; it’s a business lesson we all can learn from.
About Dylan Schleicher
Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.