July 5, 2001

Jack Covert Selects: Jack Covert Selects - dotcalm

By: 800-CEO-READ @ 9:50 PM – Filed under: Management & Workplace Culture

dotcalm: the search for sanity in a wired world by Debra Dinnocenzo & Richard Swegan, Berrett Koehler Publishing, 110 Pages, $14.95 Paperback, June 2001, ISBN 157675152X
Today, one of my employees came to me with a solution to all my problems a cordless headset. With a cordless headset, I wouldnt be tied to my desk, and Id never miss a call when in the warehouse or customer service department, working alongside my employees. Theres nothing I dislike more than hearing my phone ring, knowing Ill never get back to my office, pick up and put on my headset, before the call goes into voicemail. So many ways to stay connected. Voicemail. Email. Pager. Cell phone. Laptop. What a world! We can be anywhere, doing anything, and yet never be out of reach of our clients, co-workers, partners, bosses, secretaries, assistants. But what is the drawback to this kind of connectedness? Unfortunately, staying connected also means we are rarely disconnected, and it also means that words, such as calm, sanity, and balance, pepper our vocabulary quite infrequently. Youve seen that wine commercial where a group of 30-somethings meet for a relaxing dinner on the lake, and when a phone call comes in for one of the men, he decadently throws the cell phone into the water? Ever felt like doing that? Even while you are compelled to buy more and more technology to stay more and more connected? Well, then, its time for you to read dotcalm.
You all know that I love airplane readsbooks that can be read on a flight from Chicago to NYC or LA, gets to the point quickly, and still provides the reader with essential information. Dotcalm encapsulates my vision of the perfect airplane read. As you read, you will have moments of enlightenment, moments when the authors describe circumstances you have lived and experienced exactly as they describe it. Here, I must acknowledge that I am one of the people they interviewed in the research for this book. I also must acknowledge that I am not one of the enlightened ones, that I rarely disconnect, but we all have to start somewhere, and I will use this book to move toward a saner life.
In their research, the authors have discovered three major trends that dictate our lives in this crazed, connected world: Access Overload, Information Overload, and Work Overload. Now, limiting access, information, and work would take an awful lot of willpower, but it would also allow me to go on vacation with my wife without a cell phone riding shotgun. The authors provide excellent assistance to help overcome overload, including a website that makes available all of the worksheets in the book. Great idea, because you can share the book with co-workers and reuse the worksheets-wait a minute, I am supposed to sell books. The book has a multitude of takeaways, pages and pages of practical advice. Examples? Use only one technological toolvoice mail, cell, laptop, etc.,when youre on personal time; voice mail always comes first, as the higher priority items wait in your voice mail; use the Delete button early and often (my personal favorite).
Throughout the book, the authors intersperse quotes gathered from their research interviews. The quotes add a realism to the book, as in: I had no strategyto disconnectuntil I had a baby, a screaming or sleeping child will completely disconnect you! Aint that the truth. I think the story that really captures the point of this book is the one by James J. Cramer, CEO of He tells of the day he got his priorities straight during a very intense day of his life. It is a great story and this is a great book that could, if you let it, change your life, too.