September 30, 2008
News & Opinion: A Thousand Things Matter
"...products of true enduring quality are not those that do one thing 1000% better but rather those products that do 1000 things 1% better."
-from The IBM Way by Buck Rodgers and Robert Shook [out of print]
[hat tip: PowerShell Team Blog]
About Dylan Schleicher
Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.