Zappos is a company that focuses foremost on company culture. By doing so, they believe that things like great customer service and branding will naturally evolve. They're not alone in this thought. The book Tribal Leadership
, by Dave Logan, John King, and Halee Fischer-Wright professes that same idea.
Tony Hsieh, the CEO at Zappos, believes in the idea so much, that he's offering a free audio version of the book at his company's site. In a press release, he states, "We'd be thrilled if free access to the audio version of Tribal Leadership
on our site encourages others within organizations to focus on attaining great cultures as well. Ultimately, everyone benefits from a happier, more energized, more satisfied and more productive workforce."
To receive the free audio book version of Tribal Leadership, visit Zappos.com
About Dylan Schleicher
Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.