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February 4, 2011

News & Opinion: Conversations for Change

By: Dylan Schleicher @ 3:42 PM – Filed under: Management & Workplace Culture

I first met Shawn Kent Hayashi at our Author Pow Wow early this year. Her talk at the Pow Wow, as well as her book, Conversations for Change: 12 Ways to Say it Right When it Matters Most, are about understanding communication styles, and developing your own in order to achieve objectives and strengthen relationships.

Recently, Shawn asked me a few questions about good books for leaders, and my opinions of communication that works, and doesn't. Read our chat here, and think about how your communication style works well, and about the ways it could be improved. Then check out Shawn's book for some great ideas on how to create your own conversations for change.

About Dylan Schleicher


Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.