January 22, 2007

News & Opinion: Growing Great Employees Interview with Erika Andersen - Part 2

By: 800-CEO-READ @ 5:48 PM – Filed under: Management & Workplace Culture

This is the second part of my interview with Erika Andersen, author of Growing Great Employees: Turning Ordinary People Into Extraordinary Performers.
We start talking about the Social Styles Model and how it supports Daniel Goleman's Emotional Intelligence concepts. We spend some time talking about the importance of diversity as it relates to Social Styles. And that is the first 20 minutes.
You want to continue to listen for Erika's thoughts on delegation, firing, the four things that every employee needs to do and what mastery looks like.
This one is worth the all 50 minutes.
Here is a map of the Social Styles Matrix we talked about in the interview (click through to see it full-size):