January 22, 2007

News & Opinion: Growing Great Employees Interview with Erika Andersen - Part 2

By: Dylan Schleicher @ 5:48 PM – Filed under: Management & Workplace Culture

This is the second part of my interview with Erika Andersen, author of Growing Great Employees: Turning Ordinary People Into Extraordinary Performers.
We start talking about the Social Styles Model and how it supports Daniel Goleman's Emotional Intelligence concepts. We spend some time talking about the importance of diversity as it relates to Social Styles. And that is the first 20 minutes.
You want to continue to listen for Erika's thoughts on delegation, firing, the four things that every employee needs to do and what mastery looks like.
This one is worth the all 50 minutes.
Here is a map of the Social Styles Matrix we talked about in the interview (click through to see it full-size):

About Dylan Schleicher

Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.