January 10, 2005
News & Opinion: How to Feed Friends and Influence People
First, I thought the title was pretty clever. I think it plays nicely off Dale Carnegie's How to Win Friends and Influence People.
When you open the front cover, you find the complete menu as you would find it at the Deli. From there, I think there is a great narrative about the history of the deli and what has made it a success. Throughout the book, there are recipes for favorites like Matzoh Ball Soup, Corned Beed Hash, and their world famous cheesecake.
Like any good business book, you need a list of the 10 things that made you successful. Here are the Carnegie Deli's:
- Keep It Simple
- Do One Thing Better Than Anyone Else
- Create a Family Atmosphere Among the Staff
- Promote from Within
- Have an Open Ear to Staff and Customer Comments
- Make It Yourself
- Own the Premises
- Management is Always Responsible
- Do Not Be Greedy
- Have Fun Working
About Dylan Schleicher
Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.