January 20, 2005
News & Opinion: Make It an Even Ten
In an interview I did with Block for Management Consulting News, I asked him to elaborate on the traits of an authentic consultant, one of the key concepts in his book. Block replied that, Authentic behavior is simply the willingness to be who you are and to tell the truth. This is the consultants most powerful tool for building client trust and commitment. Many consultants try to be too clever in communicating with their clients, seeking to convince clients to their point of view.
Thanks for the feedback. Blocks book is a classic.
About Dylan Schleicher
Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.