October 31, 2006

News & Opinion: Matthew May/The Elegant Solution Interview

By: Dylan Schleicher @ 5:35 PM – Filed under: Management & Workplace Culture

This week's interview is with Matthew May, author of The Elegant Solution: Toyota's Formula for Mastering Innovation.

Toyota's growing dominance in the automotive sector is not by luck or chance. Much has been written about the company's operations and the Toyota Production System. What has been missing is a book that describes what Toyota's management philosophy and innovation is at the heart of that.

Matt's assignment from Toyota University was :
We need to translate the Toyota Production System for the knowledge worker. We really want to figure out how to bring the levels of employee productivity, engagement, continuous improvement and constant creativity found in our Toyota factories and warehouses to the corporate environment.

We talk about what innovation is, what qualities do organizations need to foster innovation, and how tension between measurements can create more innovative solutions.

mp3, 37:36, 25.8MB

About Dylan Schleicher

Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.