March 6, 2006

News & Opinion: Naked Conversations by Robert Scoble and Shel Israel

By: Dylan Schleicher @ 4:30 PM – Filed under: Management & Workplace Culture

Naked Conversations

Naked Conversations: How Blogs Are Changing the Way Businesses Talk With Customers
By Robert Scoble, Shel Israel John Wiley & Sons - January 2006
Robert Scoble is probably the most famous of the Microsoft bloggers. For a company that was (and may still be) renowned for their secretive corporate culture, they've given their employees a chance to chat about their version of Microsoft. Scoble and Shel Israel introduce people to the hows, whys and ROIs of employee bloggers. This is part of the first chapter entitled "Souls of the Borg"; it explains why Microsoft started blogging.

About Dylan Schleicher

Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.