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April 4, 2005

News & Opinion: The New Guy At HP

By: Dylan Schleicher @ 8:48 PM – Filed under: Management & Workplace Culture


The Wall Street Journal reminded Jack and I that new HP CEO Mark Hurd co-wrote a book last year called The Value Factor. Here is the book blurb:
What is the one thing I have that my competitors do not have? What can I invest in that my competitors cannot replicate? Information. It's the new competitive edge.

Capitalizing on the information a company owns about its customers, suppliers and partners is now the value proposition for sustainable long-term growth. Authors Mark Hurd and Lars Nyberg go inside companies to see the value proposition in practice. Combining case studies and analysts' insights with common sense and surprisingly simple ideas for growth, The Value Factor shows how companies transform information into a competitive asset.

Hurd and Nyberg have access to some of the top companies in every industry and from around the world. In this book they share their unique perspective on what the innovators are doing to get ahead and stay ahead in the tough business environment of today and how top companies are meeting challenges and turning them into growth opportunities.

I am not sure it is a blueprint for what Hurd is going to do at HP, but it might give some insights.

Here are five direct tips from the article [sub. needed] on how to take over at a new company:
  1. Dive into the company to learn about strategy, operating models, and people.
  2. Be an engaged manager and get involved with multiple levels of the company.
  3. Lay out key metrics by which you intend to gauge the company, and make those metrics transparent.
  4. Let employees know you plan to promote from within.
  5. Make sure the board, the management, and the CEO all have one script.

About Dylan Schleicher


Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.