June 6, 2006
News & Opinion: To New Hires: Sink or Swim Week 5
To the employees out there, how do you feel about a customer service model of employee / employer relations?
Employers, how do you feel about this? Does this model better serve your needs in the long run?
By Milo Sindell and Thuy Sindell the authors of Sink or Swim
About Dylan Schleicher
Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.