February 7, 2005
News & Opinion: Tom Hopkins - Audio Sales Collection [podcast]
Audio Sales Collection: Advanced Sales Survival Training, Mastering the Art of Selling, and The Academy of Master Closing
by Tom Hopkins
HarperAudio - September 2002
3 Hours/ 3 Discs - ISBN 006051471X
I liked this piece on understanding when your customers are going to be interested in their next purchase. It's called They Itch Cycle.
mp3 2min 34 sec, 2.9 MB
About Dylan Schleicher
Dylan Schleicher has been a part of the 800-CEO-READ claque since 2003. Even though he's stayed on at the company, he has not stayed put. After beginning in shipping & receiving, he joined customer service and accounting before moving into his current, highly elliptical orbit of duties overseeing the ChangeThis and In the Books websites, the company's annual review of books and in-house design. He lives with his wife and two children in the Washington Heights neighborhood on Milwaukee's West Side.