February 7, 2005
News & Opinion: Tom Hopkins - Audio Sales Collection [podcast]
Audio Sales Collection: Advanced Sales Survival Training, Mastering the Art of Selling, and The Academy of Master Closing
by Tom Hopkins
HarperAudio - September 2002
3 Hours/ 3 Discs - ISBN 006051471X
I liked this piece on understanding when your customers are going to be interested in their next purchase. It's called They Itch Cycle.
mp3 2min 34 sec, 2.9 MB