By Dylan Schleicher
July 26, 2004,
News & Opinion
Emotional Design: Why We Love (or Hate) Everyday Things, by Donald A. Norman, Perseus Books, 257 pages, Hardcover, January 2004, ISBN 0465051359.
If youve ever labored to bring something to market, youve probably been party to this daisy chain of blame: designers and engineers fight vicious battles over form vs.