August 3, 2000,
Jack Covert Selects
More Than a Motorcycle: The Leadership Journey at Harley-Davidson
by Rich Teerlink and Lee Ozley, Harvard Business School Press, 270 Pages, $24. 95 Hardcover, August 2000, ISBN 0875849504
During the past 18 years, I have sat in on many presentations from some very high-level consultants, such as Tom Peters and Ken Blanchard. During the obligatory Q&A sessions, the following statement is invariably made: "Those ideas sound great, butwe are a union shop," or "butwe have shareholders to think about," or "butwe can't take three years to implement something.